Terms & Conditions
1. PRICES – Orders are billed at the prices in effect at the time of shipment. Prices are specified by Anchor Audio. Prices are exclusive of taxes and other charges, including sales, use, excise, value-added and similar taxes or charges imposed by any government authority, international shipping charges, forwarding agent’s and broker’s fees, bank fees, consular fees, and document fees. Prices are at a flat rate, and have no pricing structures.
2. PAYMENT TERMS – All payments must be made in US Dollars.
3. RETURN POLICY – Anchor Audio does not accept returns on parts orders, with the following exceptions:
a) Anchor Audio ships product other than that ordered by the customer
b) Anchor Audio ships product to an address other than specified by the purchase order
c) Anchor Audio ships product that is defective or misrepresented
a) Loss or Freight Damage – All shipments are thoroughly inspected by Anchor Audio and carefully packed prior to shipment. Anchor Audio will consolidate orders, when applicable, to conserve shipping costs (unless otherwise advised by the Customer). Anchor Audio will only be responsible for the order up to the time of pick-up by the carrier (usually FedEX). Recipient is strongly urged to inspect the shipment upon arrival and prior to signing for the product. If the shipment is damaged, refuse to accept the order.
b) Anchor Audio accepts no responsibility for refused shipment, inability to deliver shipment, “no such address” returns, receipt by unknown person, or any other receiving discrepancy. If re-shipment is requested as a result of incorrect shipping address, an additional shipping charge may apply.
c) Freight – All orders are FOB Carlsbad, CA.
d) Rush Charges – Anchor Audio will charge a fee for expedited services, please call for details.
e) International Shipping – International orders are not available online, please call for shipping quotes and to place orders.
5. CUSTOMER PERFORMANCE STANDARDS
a) The Terms and Conditions will be governed by and construed in accordance with the laws of the State of California and the applicable laws of the United States.
b) Anchor Audio has the right to alter the terms and conditions of sale with or without notice to Customer.